Refund and Cancellation Policy

At EnterGage Videos, we strive to provide the best experience for our customers. If you are not entirely satisfied with your purchase, we're here to help.

Refund Policy:

Digital Products:

Refunds are available for digital products within 7 days of the original purchase date.

To be eligible for a refund, your item must be unused and in the same condition that you received it.

After 7 days, no refunds will be issued.

Physical Products:

Refunds for physical products are subject to inspection upon return.

We accept returns within 7 days of the original purchase date.

To be eligible for a refund, your item must be unused and in the same condition that you received it.

Shipping costs are non-refundable.

Service Packages:

Refunds for service packages are subject to the terms outlined in your service agreement.

Please refer to your service agreement for specific refund terms and conditions.

Cancellation Policy:

Digital Products:

Once a digital product has been purchased and delivered, it cannot be cancelled.

We encourage you to review all product details before making a purchase.

Physical Products:

Orders for physical products can be cancelled before they have been shipped.

Once an order has been shipped, it cannot be cancelled.

Please contact our customer support team immediately to request a cancellation.

Service Packages:

Cancellation of service packages is subject to the terms outlined in your service agreement.

Please refer to your service agreement for specific cancellation terms and conditions.

How to Request a Refund:

To request a refund, please contact our customer support team at https://entergagevideos.com/support Please provide your order details and the reason for your refund request. Our team will review your request and process the refund accordingly.

Contact Us:

If you have any questions about our refund and cancellation policy, please contact us at https://entergagevideos.com/support Our customer support team is available to assist you.